Customer Assist Specialist - Care Nov

From the original posting

Your role: Support for our Most Vulnerable Customers Our Customer Care team provides crucial support to our most vulnerable customers navigating financial and personal hardship. In this role, operating on an 8:00 AM to 6:00 PM, Monday to Friday rotating roster, you will be the compassionate voice on the other end of the line, offering empathy, understanding, and meaningful solutions during challenging times. Through inbound and outbound phone calls, you will help customers establish flexible payment options and access vital support programs. ⚡The Skillset: What We Look For in You To be…