Customer Support Agents - 20

From the original posting

Dar es Salaam Transportation & Shipment Purpose of the role The candidate for this role will be responsible for providing first-level customer support by managing customer declarations, verifying documentation completeness, coordinating follow-ups, accurately processing data using AI tools and ERP systems, and ensuring validated files are correctly recorded and forwarded for further processing. Key Responsibilities Receive, review, and process customer declarations through approved communication channels while identifying customer details, request types, reference information, and…