Senior Manager, Collections

From the original posting

US Accountabilities Lead Collections Strategy and Operations Develop and implement comprehensive collection strategies covering early-stage delinquency, intermediate and advanced collections, and external recovery activities. Oversee the institution's external receivables portfolio, ensuring accounts progress efficiently through invoicing, payment follow-up, collection, reconciliation, recovery, and final resolution. Establish collection protocols, portfolio segmentation criteria, escalation thresholds, recovery priorities, and operational performance standards. Set annual and periodic…