Director of Support

From the original posting

New York, NY About the Role You should have a true entrepreneurial spirit, be energized by building things that don't exist yet, and be genuinely obsessed with the experience our customers have when they need help. Support is where laundromat and dry-cleaning operators feel whether Cents is a partner or just a vendor — and this role owns that moment end to end. As we scale across both Cents and LaundroWorks, we are investing in support as a differentiator, not a cost center, and we're looking for a senior leader to build a world-class service experience from the ground up. As Director of…