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Digital & CX Business Relationship Manager
TAWANTECH
On-site
From the original posting
الرياض, منطقة الرياض, Saudi Arabia Owns business-IT alignment for Digital banking and Customer Experience initiatives. Builds business cases that tie digital/CX ambitions to delivery feasibility, working with Digital and CX stakeholders and IT Delivery, and tracks initiatives through to delivery. Key Responsibilities: - Partner with Digital and CX business unit heads to identify, shape, and prioritize initiatives - Build end-to-end business cases: rationale, expected benefits, cost estimates, delivery feasibility - Translate Digital/CX business requirements into scope that IT Delivery can…
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