Customer Service Specialist - Remote

From the original posting

Job title: Customer Service Specialist Position level: Mid-level (experienced) Experience required: 2+ years of customer service for an online retailer Employment type: Full-time, hourly Location: Fully remote Reports to: Director of Customer Experience At Local Crafts , we believe in saying “YES” to our customers whenever we can. Great customer service means being friendly, knowledgeable, and accurate, setting the right expectations while creating a welcoming, supportive experience for our diverse community of makers. Our team is dedicated to helping our customers love what they make. If…