Customer Support Associate (Full Time)

From the original posting

San Giljan, Saint Julian's, Malta Who you are: You’re a great communicator who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the Customer Support Associate role is extremely important for improving the eCabs customer’s journey and overall satisfaction. What you’ll do: Answer incoming calls , resolving queries at first point of contact whenever possible. Respond to customer emails and social media messages . Attend to face-to-face customer queries at eCabs head office. Support internal departments with bookings and queries . Build and…