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Front Desk Agent - Mandarin Speaker | AYANA Midplaza, JAKARTA
AYANA Hospitality
On-site
From the original posting
Key Responsibilities: Perform smooth check-in and check-out processes for guests. Manage room reservations, cancellations, and modifications with attention to detail. Provide guests with accurate information regarding hotel services, amenities, and local attractions. Handle guest inquiries and complaints professionally and efficiently. Coordinate with housekeeping and maintenance to ensure room availability and guest satisfaction. Process payments and maintain accurate financial records of transactions.
Excerpt from the original posting (English). Full details are on the employer site.m3rad Jobs does not hire and does not represent the employer. The original posting is the reference.