Client Support

From the original posting

Nasr City, Nasr City, Egypt Technical Support Specialist We are looking for a Technical Support Specialist to join our team and provide exceptional support to our customers. Key Responsibilities Respond promptly to technical support inquiries via phone, email, and chat. Diagnose and troubleshoot software-related issues for customers. Guide users through step-by-step solutions in a clear and professional manner. Document technical issues, resolutions, and customer interactions in CRM and knowledge base systems. Collaborate with Product and Engineering teams to escalate and resolve complex…