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Call Center Coordinator - full time and on call available
Desert Parkway Behavioral Healthcare Hospital
On-siteCustomer support
From the original posting
We are seeking a compassionate and organized Call Center Coordinator to serve as the vital first point of contact for individuals seeking mental health and substance use treatment. In this role, you will triage incoming calls, conduct initial assessments, verify insurance coverage, and coordinate smooth patient admissions into our behavioral health programs. KEY RESPONSIBILITIES : Answer high-volume incoming phone calls from patients, families, and referral partners seeking behavioral health or crisis support. Conduct preliminary mental health/substance use screenings and basic level-of-care…
Excerpt from the original posting (English). Full details are on the employer site.m3rad Jobs does not hire and does not represent the employer. The original posting is the reference.