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Associate Support Engineers - Induction
ProgressSoft
On-siteCustomer support
From the original posting
Amman, Amman Governorate, Jordan We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed. Responsibilities: Provide first-line support for the helpdesk and all associated processes. Provide tier-one telephone support for software applications. Provide Basic…
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