Shift Lead Supervisor - WordPress Support

From the original posting

Description Rocket.net is looking for a Shift Lead Supervisor to help lead our world-class WordPress Support team. This is a hands-on leadership role that combines technical support with team supervision and operational excellence. As a Shift Lead Supervisor, you will continue providing expert technical assistance to customers while serving as the primary point of contact for your shift. You'll help coach and mentor Support Engineers, ensure service levels are met, oversee daily operations, and work closely with Support Management to maintain the exceptional customer experience Rocket.net is…