Call Center Manager - SDR Team

From the original posting

, , Egypt We’re hiring a Call Center Manager to improve the productivity and performance of our Sales Development Representatives (SDRs). You’ll oversee SDRs working on different services, support their onboarding and development, monitor their daily activity, and report team progress to management. Responsibilities Onboard new SDRs and help them become productive quickly. Train, coach, and develop SDRs through ongoing feedback and call reviews. Monitor calls, outreach activity, and performance daily. Track team results and send daily reports to management. Conduct second-round interviews and…