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ITSM / ManageEngine Specialist
BlackStone eIT
On-site
From the original posting
Abu Dhabi, Abu Dhabi, United Arab Emirates Job Summary We are looking for an experienced ITSM / ManageEngine Specialist to manage, optimize, and continuously improve our IT Service Management environment. The role will focus on ITSM processes, ManageEngine/ticketing platforms, workflow optimization, incident and service request management, asset management, reporting, and ITIL-based service improvement. The ideal candidate will have strong hands-on experience with ManageEngine or a similar ITSM platform , solid ITIL knowledge, and the ability to design and improve ITSM processes and…
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