Senior IT Support Engineer -L2

From the original posting

About the Role We are looking for an experienced and personable Senior IT Support Engineer -L2 to provide high-quality second-line technical support to clients and internal users. You will take ownership of complex technical issues, support first-line colleagues, and contribute to the ongoing development and improvement of the IT support service. The role covers Microsoft 365, user administration, identity and access management, endpoint management, Windows devices, and general IT support. Strong communication is essential, as you will work directly with clients and be responsible for…