Voice Communications Specialist

From the original posting

US Accountabilities Answer, screen, and route incoming and outgoing telephone calls, ensuring callers reach the appropriate departments, personnel, and services. Provide directory assistance, telephone system guidance, and accurate information to patients, visitors, healthcare professionals, and external callers. Place and document local, long-distance, and international calls for physicians and other hospital personnel in accordance with established procedures. Coordinate conference call requests and connect staff with appropriate conferencing services. Assist patients with telephone dialing…