Remote Online Chat Specialist (Entry Level)

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We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses’ websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries. Responsibilities : Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate Crete relationships with new customers to better understand and achieve their…