Call Center Team Lead - Temporary (Call Center Environment) - (Bethesda, MD)

From the original posting

Team Ivyhill is currently seeking to hire a temporary Call Center Team Lead to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management services for beneficiaries in the Defense Health Network. The Team Lead will be responsible for providing oversight and management for a team of Call Center Agents coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment…