Veteran Client Support Specialist

From the original posting

Some customer service roles are about answering questions and moving on to the next call. At Veterans Guardian, the person on the other end of the phone is a Veteran navigating an important process, and your job is to make sure they feel informed, supported, and taken care of. Veterans Guardian is a pre-filing consulting firm that helps Veterans understand and pursue the VA disability benefits they may be eligible for. We are looking for a Veteran Client Support Specialist who is comfortable spending much of the day on the phone and computer while providing a high level of service to the…