Call Center Supervisor

From the original posting

Call Center Supervisor Employment Type: Full Time, On Site We are looking for a Call Center Supervisor who can lead from the floor, develop people, and consistently improve team performance. This is a hands on leadership role focused on coaching, accountability, and daily execution. You will work closely with your team to monitor performance, improve call quality, manage workflow, resolve escalations, and help Patient Care Coordinators consistently meet expectations. The right leader understands how to use performance data, call observations, and coaching to improve results. You should be…