Customer Experience Coordinator - National Accounts

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Remote, US Reports to: Vice President of National Accounts Direct Reports: None Position Summary The Customer Experience Coordinator (CEC) coordinates the launch and ongoing administrative support of National Accounts. This role owns the account launch process from signed agreement through go-live, ensuring customer requirements, documentation, approved pricing, service coverage, account setup, and billing procedures are complete and communicated. Working closely with National Accounts, Operations, franchisees or service providers, and Accounts Receivable (AR) , the CEC tracks readiness,…