Customer Support Agent

From the original posting

Manchester Customer Support - Manchester UK Customer Support Agent (UK) Location / Work Arrangement: Hybrid (UK) ( weekdays early shifts in office/lates WFH. Weekends - wfh ) Contract Type: Part-time 35 hours Working Hours: Shift-based, scheduled across Mon–Sun, between 9:00am–11:00pm Role Purpose: Deliver omnichannel customer support (chat, calls, email) to our Restaurant Partners (RPs), resolving queries end-to-end while adhering to SLAs. Key Responsibilities: - Handle inbound support across chat, phone, and email, meeting SLA targets - Support RPs with account changes, complaints, and…