Hotels Operations Specialist

From the original posting

Nasr City Job Summary The Hotel Operations Specialist is responsible for ensuring smooth booking experiences by managing client inquiries, resolving operational issues, and coordinating with suppliers and internal teams. The role requires strong customer service skills, attention to detail, and the ability to handle multiple tasks efficiently while maintaining service quality and client satisfaction. Key Responsibilities Customer-Facing Respond to customer inquiries via calls, emails, and offline requests promptly and professionally. Handle hotel reservations, booking changes, cancellations,…