Incident Engineer (Operations Support)

From the original posting

Riyadh, Riyadh Province, Saudi Arabia Role Summary: The Incident Engineer will coordinate and manage major and critical incidents, ensuring rapid restoration of service, escalation control, effective communication, and follow-up actions including RCA and lessons learned. Key Responsibilities: Manage and coordinate major and critical incidents end-to-end to minimize business impact Facilitate incident bridge calls, command center communications, and escalation workflow Ensure rapid escalation, engagement, and coordination across infrastructure, application, database, network, security, and…