Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite

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Rockville, MD Responsibilities: Serve as the primary point of contact for customer inquiries via phone, email, and/or chat Assist customers with account questions, billing inquiries, payments, and service-related issues Provide accurate information regarding financial records, invoices, insurance claims, or banking services Process transactions, updates, and account changes with a high level of accuracy Resolve customer concerns in a timely and professional manner, escalating complex issues when needed Maintain detailed and accurate records of customer interactions in CRM or internal systems…