Customer Service Representative - Social Care Network (SCN)

From the original posting

Outsourcing Staffing Advantage is seeking a Customer Service Representative who serves as the primary point of contact for members, providers, vendors, and community partners contacting the Social Care Network (SCN). This position is responsible for providing exceptional customer service, responding to inquiries, resolving concerns, documenting interactions, and ensuring that all calls are handled professionally and efficiently. Responsibilities Answer incoming telephone calls in a courteous, professional, and compassionate manner. Respond to questions regarding SCN services, eligibility,…