Customer Support Coordinator

From the original posting

Mancomm is seeking a Customer Support Coordinator who is organized, customer-focused, and comfortable with technology. Mancomm publishes regulatory content and provides a digital reference library that helps customers locate and apply the regulations relevant to their work. This person will be the main point of contact for customer inquiries, using AI-powered tools, chat systems, and automation to give fast, accurate responses. The role also supports internal processes and cross-team projects that keep the business running smoothly. Key Responsibilities: Respond to customer inquiries by…