Customer Care Specialist

From the original posting

Riyadh, Riyadh Province, Saudi Arabia Job Purpose To deliver exceptional service to our end customers by resolving inquiries, complaints, and issues efficiently and professionally across all communication channels, ensuring a positive user experience that supports customer satisfaction and loyalty. Job Responsibilities 1. Ticket Management & Issue Resolution Monitor and respond to customer service tickets submitted through the system in a timely and professional manner. Understand the customer issue by reviewing the ticket details and any attached information. Resolve customer inquiries or…