Service Management Support Officer, for international e-Government projects

From the original posting

Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a Service Management Support Officer . You'll play a vital role in providing support services for IT systems that drive the operations of major clients worldwide, with opportunities for growth and development. What You'll Do: Daily support, assistance, and guidance of the end-users; Incident analysis, investigation, diagnosis, reporting, and resolution; Update of system documentation (e.g. Functional System Specifications and User Manuals); Participation in meetings,…