Salesforce Field Service & Service Cloud Solution Architect

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Pune, IN Professional Summary A technically strong architect who has evolved into a functional solution architect, bridging deep Salesforce platform expertise with business process understanding to deliver scalable, user-focused solutions. Experienced Salesforce professional with strong Business Systems Analyst, Technical Architect, Service Cloud SME, Field Service Lightning SME, and Salesforce development expertise. Proven ability to translate business needs into scalable Salesforce solutions, lead end-to-end solution design, optimize service operations, and deliver enterprise-grade CRM…