SLA Specialist

From the original posting

El Sheikh Zayed City, Giza Governorate, Egypt Envision Employment Solutions is currently looking for an SLA Specialist for one of our partners, a leading Digital Bank! THE ROLE Every SLA is a promise, and someone has to know exactly when it's kept and when it isn't. You own the register that tracks every one of them, the monthly pack that tells leadership the truth about vendor performance, and the follow-through when a breach costs the bank money it's owed back. It's a quiet function, but it's the one that keeps every vendor honest against what they signed up for. WHAT YOU’LL DO Maintain the…