Member Experience, Strategy and Operations

From the original posting

Austin, TX ABOUT BASE Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time. ABOUT THE ROLE Members trust Base to keep their lights on and their bills low. Our job in Member Experience is to make sure we deliver on this across onboarding, billing, support, the app, and…