Senior Renewal Representative

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US Accountabilities Own the renewal portfolio and retention targets, maintaining a rolling forecast and managing each renewal through a structured timeline. Deliver accurate renewal forecasts and updates as part of the weekly revenue planning process. Act as the primary customer contact and advocate, coordinating internal teams to resolve issues and support customer success. Plan and lead executive quarterly business reviews, demonstrating delivered value, reviewing adoption, and aligning customer priorities with the product roadmap. Establish an appropriate communication cadence across the…