Service Account Representative

From the original posting

US Accountabilities: Service Account Management: Oversee service delivery for assigned customer accounts, ensuring that commitments are fulfilled efficiently and that customer expectations are consistently met. Customer Support Coordination: Manage the administrative and operational aspects of customer support programs, including service scheduling, cost tracking, invoicing, contract bookings, and contract renewals. Preventive Maintenance Scheduling: Coordinate monthly preventive maintenance visits for contracted customers, ensuring that appointments are scheduled, communicated, and completed…