Reservations Trainee

From the original posting

Amsterdam, Noord-Holland, Netherlands As a Reservations Trainee, you are the first point of contact for guests who reach out via phone, email, or messaging. You are responsible for the entire process from the moment a guest makes a reservation or submits a request to book, all the way until the guest arrives at the hotel. You handle various administrative tasks such as preparing quotations, processing cancellations or modifications, and managing complaints. Attention to detail is important—you carefully check payments and ensure smooth, clear communication with guests. Within the Reservations…