C
Operations Associate, Customer Success
Clera
On-siteCustomer support
From the original posting
San Francisco ABOUT THE ROLE This associate-level individual contributor role supports customers after the sale as part of a customer success function at an AI search and discovery startup. You will help customers stay engaged, get ongoing support, and identify opportunities to improve the fit of the service. WHAT YOU'LL DO - Follow up proactively with customers and provide ongoing post-sales support. - Build relationships and deliver attentive service as a dedicated customer success partner. - Track customer analytics and use them to suggest improvements. - Surface relevant leads and…
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