Customer Support Associate (Mandarin Speaker)

From the original posting

Peterborough Convera is seeking a Customer Support Associate to join our Education team (Mandarin language skills are required due to business needs). In this role, you will provide high-quality support to our education clients, including universities and other educational institutions, helping them manage queries relating to student payments and associated services. You will work closely with internal teams, including Sales, Operations, Payments, and Compliance, acting as a key point of contact to ensure client and student queries are handled efficiently and professionally. Your…