Customer Success

From the original posting

United States We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after the first demo; now we need someone who can turn that spark into adoption, retention, and growth. WHAT YOU’LL DO - Own the customer journey: setup, onboarding, adoption, and long-term success. - Shorten time-to-value: Move customers from demo → value quickly. - Capture and structure customer feedback: Be the voice of the user in product and engineering decisions. - Assist the contract process with new…