Customer Service Representative (Benefits Focused)

From the original posting

Gaithersburg, MD A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries. Key Responsibilities Reviewing and validating documentation required to process benefit applications Processing status requests, benefit applications, and verification requests accurately and…