Support Delivery Manager

From the original posting

Canada Accountabilities Strategic account management: Own relationships with strategic and premium customers, building trusted partnerships with stakeholders and developing account strategies aligned with their business goals. Customer success and advocacy: Serve as a trusted advisor and customer advocate, helping clients understand, adopt, and maximize the value of cloud computing, security, and digital delivery solutions. Service improvement planning: Use data and performance analysis to develop and implement Service Improvement Plans (SIPs) that improve operational efficiency, service…