Helpdesk Engineer

From the original posting

Abu Dhabi, Abu Dhabi, United Arab Emirates We are looking for an experienced IT Support / Service Desk Specialist to provide first-line technical support to end users, troubleshoot hardware and software issues, manage service requests and incidents, and ensure timely resolution and escalation of technical problems. The ideal candidate will have strong hands-on experience supporting Windows/macOS, Microsoft Office, end-user devices, networking, and ITSM/ticketing systems , with excellent communication skills in both Arabic and English. Key Responsibilities Provide L1 IT support to end users…