Customer Success Engineer

From the original posting

San Francisco THE ROLE As a Customer Success Engineer at Hedra, you'll own the technical relationship with our customers after they sign — getting developers and enterprise teams from first integration to production, and keeping them there. You're the hands-on technical partner closest to the customer's stack: debugging API calls, architecting integrations, tuning for latency and cost, and translating what customers hit in the field into product direction with our engineering team. You'll work side by side with our Account Executives, owning technical success while they own the commercial…