AIS Tech Support Agent

From the original posting

Vietnam Your future position Provide timely and professional technical support to customers mainly via email, but phone, and chat channels could be an option too. Collaborate internally to escalate and resolve complex issues. Proactive reach out to contributors, based on observed issues that owners might not be aware of with an aim to optimise performance and minimise risk of outages. Overall AIS Network Health monitoring utilising observability tools and set alerting mechanisms. Maintain and update station owner records and is in a position to ensure related data integrity. Utilise exposure…