AI Operations Specialist

From the original posting

Hoffmann Brothers is a family-owned, founder-led home services company. Our HVAC, plumbing, and electrical teams take care of homeowners every day, and we invest in the people and technology that make that experience better. Netic, our AI platform, handles a growing share of how customers reach us through voice intake, web booking, and text. We are looking for an AI Operations Specialist to own the day-to-day rollout of Netic and make sure it works the way our customers and team need it to. Position Overview This role has two parts. First, you will project manage our Netic deployment:…