Customer Success Lead

From the original posting

Toronto Help Ribbon’s customers transform how they hire while building the foundation for Customer Success at one of the fastest-growing AI companies in recruiting. As our Customer Success Lead, you’ll be our dedicated CS leader and a hands-on player-coach responsible for making our customers successful from implementation through adoption, expansion, and renewal. You’ll own relationships with some of our largest enterprise customers while building the processes, playbooks, and operating rhythms that will allow Customer Success to scale. This is not a role for someone who only wants to manage…