Customer Experience Specialist

From the original posting

Join Lifely as a full-time Customer Experience Specialist . In this role, you will be responsible for providing exceptional customer service and support to our Australian online customers. This is a great opportunity to be a part of a fast-paced, dynamic eCommerce business. What you'll be doing Respond to customer inquiries and complaints via phone, email and live chat channels Troubleshoot product or order issues and provide solutions to ensure a positive customer experience Process customer returns, exchanges and refunds in a timely manner Assist with product research and provide…