Senior Clinic Administrator

From the original posting

· Respond to patient inquiries via chat, phone, and email in a timely, empathetic, and professional manner · Coordinate communication between patients, doctors and pharmacies (appointments, follow-ups, clarifications, etc.) · Triage incoming requests and prioritize urgent vs. non-urgent cases · Ensure patients feel heard, supported, and guided, especially during stressful or sensitive situations · Accurately create, update, and maintain patient records in the EMR · Document, categorize, and assign all incoming communications (both electronic and non-electronic), including notes, lab results,…