Enterprise Customer Success Manager

From the original posting

NYC About the Role We're expanding our Customer Success team and seeking an exceptional Enterprise Customer Success Manager to join our growing organization and elevate our customer experience. As a CSM at Silna, you’ll work to drive retention, expansion and customer satisfaction while managing our most valuable enterprise relationships. If you're energized by creating impactful processes and have a talent for building lasting customer partnerships, this role is designed for you. Key Responsibilities - Enterprise Management: You'll be the primary advocate for our enterprise accounts, guiding…